
Your question (required) Additional details. Print. Now that is out of the way let’s get to the issue I have with Razer and would like to see if anyone else has experienced something similar. Why do I need to set my browser to accept cookies? My email conversation with their support is looooooong by now. I contacted the support team on the second and got this email in return. Pay People Good company 3 days one week 5 days next Free bus pass. I'm not sure if I'm looking in the wrong place, or they direct all their customer support through the USA. I have never had such a bad experience with customer support ever in my life, holy s****. Razer man o war is absolute garbage. Email this page. See other locations. Told me I told them I dropped my headset and that was the reason replacement was not covered I told them the extender snapped while I was wearing my headset. Razer Gold 5$ US 5.00 USD Buy Pro tips & talking points. When sitting for long periods, your back tends to slouch and lose some of its natural curvature due to fatigue. If you are in North America, I would suggest you use their "Live Chat" option as you will get service faster. Although there are representatives from Razer responding to inquiries in this thread, this is not an official support channel. Welcome to r/razer's technical support sticky for the month of December 2020.. Last month's locked thread can be found here.If you have been in contact with a Razer support agent on reddit already, do not post in this month's thread again. Horrible customer service. We’re here to help. It is so bad that I cannot recommend Razer to anyone for any reason, even if their products are superior. Chatted, was told there would be a decision as to whether it falls under warranty and will be contacted on the decision in 2-3 days. My Razer core was eventually repaired but … Click here to learn more about our payment processes. Anywhere in the World! Nickname. CEO Approval. Had to wait a further 10 days for Razer to give me the appropriate shipping label. Welcome to Razer Support. Contacting Razer - by phone or otherwise. If you would like to share feedback with us about pricing, delivery or other customer service issues, please contact customer service directly. Contact Razer customer service. My email conversation with their support is looooooong by now. Link to Razer Support is on the right side of this page. 2 New from $210.44. Showing results 1 to 5 of 5. The misconfigured server appears to have held fresh information from an estimated 100,000 … Add accessories to protect Samsung and LG phones. Paid nearly $200 for a headset that seemed to be solid. Irvine , CA , 92618-3817. With the world’s fastest 5600DPI Razer Precision 3.5G Laser sensor, move with lightning speed and precision to easily escape from becoming prey. Select your country below to see the regional support number, alternatively you may call our global support numbers: Lifestyle. Read honest and unbiased product reviews from our users. After the previous support ticket seemed to fail, I contacted their customer support via chat and requested … Or just take advantage of GetHuman's tools for getting attention on … Tried to email support, no response for 1 week. Horrible customer service. “I was blown away with Kraken’s customer support. Edit 2: It is now 08/29, almost another 2 weeks since the last update. thinkLightGrayx091 New Member. Email (a webform can be filled out at any time to submit a case) The support agents will assist you if you have inquiries, if there is an issue with your laptop, or if you need help sending your laptop for repair. Mobile. There are 4 ways to reach Razer across 3 communication modes: phone, email, web. Had a warranty on a product and contacted them about issues with it but never got a response. 24/7/365 Customer Support. You can call Razer at +494 041 929 9300 phone number, write an email, fill out a contact form on their website www.razerzone.com, or write a letter to Razer Inc, 9 Pasteur, Suite 100, Irvine, California, 92618, United States. In that email there is a link to view order status, like any other online order. A refund will be provided or Razer Customer Service will contact you within 3 … I ordered an Overwatch Elite Chroma from Razer. How can I return my items? Chat with us Live Chat. Pros. Terrible Razer customer 'support'. The new and improved Razer Basilisk Ultimate is the most customizable wireless mouse perfect for FPS games. Location: Asia-Pacific - Singapore. Buy Razer Iskur Gaming Chair: Ergonomic Lumbar Support System - Multi-Layered Synthetic Leather - High Density Foam Cushions - Engineered to Carry - Memory Foam Head Cushion - Black: Video Game Chairs - Amazon.com FREE DELIVERY possible on eligible purchases Console. Chatted, was told there would be a decision as to whether it falls under warranty and will be contacted on the decision in 2-3 days. Learn more about the Blackwidow Ultimate. The turn-around is roughly 2 business days for each response via email so be patient. ... by Razer Customer Support. Razer Support is as useless as their products I had to contact Razer Support for what I thought was a very Simple issue. Call us. I wish Razer CEO will fix their customer service. Iam feeling like in a black hole with… Iam feeling like in a black hole with the Razer support, iam chatting, calling like 3weeks with the support because i need a spare Part for a Razer Phone 2 (Usb Charging Port) And i get like 3 ,Answers of a Ivan Pukov who send me Amazon Links of Usb Chargers, Usb Cables and at least a Sold out spare Port for the Razer Phone 1. Thank you for taking the time to contact us. How do I request a refund? Razer provides customer service by email and also by phone. There are 4 ways to reach Razer across 3 communication modes: phone, email, web. In case you didn't realize there was an alternative, the best phone number for Razer customer support is 888-697-2037. FortiCare Support: Customer Service. Technical support email: techsupport@razersupport.com -or- You can use the form below to contact customer service for all non-technical store related questions. Most recently Razer BlackWidow Chroma v2, some of the lighting keys failed (not light up or showing different color in static mode) a little over a year. Tried to email support, no response for 1 week. "Razer products are decent (have owned mics, systems and headsets), but the price is too high for the lack of quality, and the absolutely abysmal customer service ruins the experience. What is your refund policy? GetHuman features available: Best alternatives to phone. They could be better. Overview. Key Features and Benefits: Work faster, game more Push more pixels in Overwatch, Fortnite, and popular MOBA games with powerful graphics. Most of the bad reviews were focused on Razer products and customer service. Find helpful customer reviews and review ratings for Razer Core X Aluminum External GPU Enclosure (eGPU): Compatible with Windows & MacOS Thunderbolt 3 Laptops, NVIDIA /AMD PCIe Support, 650W PSU, Mercury White at Amazon.com. Used to rate Razer but never again, the customer service is atrocious. Managing your payments and subscriptions with NordVPN is easy, fast, and stress-free. 42 minutes after the purchase I realized there was a mistake with my shipping address. The first shipping label they sent me didn't even cover shipping for batteries, FedEx wouldn't take it. By the way, don't buy Razer Kraken X Lite headset. Absolutely horrid customer service. Shop the best smartphones and cell phone plans at Spectrum Mobile - the nation's largest 4G LTE network. Being both flexible and tough, its bauxite aluminum frame is well equipped to handle the rigors of long gaming sessions. Razer USA Ltd. is located in Irvine, CA, United States and is part of the Computer & Office Equipment Wholesalers Industry. Hear low subs and soaring vocals with a … Had a headset break, at no fault of mine own (faulty quality honestly), attempted to RMA my device well within warranty timeframe. Listen to distinct sounds from both the speakers in stereo sound mode. Razor USA LLC (Europe) Handelsweg 2 2742 RD Waddinxveen Netherlands +44 (0) 1884 254110 [email protected] https://www.1080riders.com Seniority: Business Leadership. Re-install Razer Synapse in Windows; ... Get support by phone, chat, or email. Buy US iTunes Gift Cards with Instant Email Delivery. To show our appreciation for *** patients and for remaining a loyal Razer customer, we sent him a small gift. Go buy a logitech mouse. (I have a Raze However this email was from usarazer@aqinc.com - This being their USA email service. Individually backlit keys. Current hold time. Razer has the worst customer service policies of any company I have ever encountered in my life. Contacting Razer. Given the Logitech G13 did not require software shows, that were the company's choice. It would seem that the horror stories we hear about Razers CS arent completely unfounded. tl;dr: Razer support is so bad you can't tell it apart from fraud. $1,957.95. Before lodging a claim on the Limited Warranty, please review the online help resources at support.razer.com. Razer provides customer service by email and also by phone. CONTACT US. In total, you can communicate with Razer using 3 different media: phone, email, web. Welcome to r/razer's technical support sticky for the month of March 2020.. Last month's locked thread can be found here.If you have been in contact with a Razer support agent on reddit already, do not post in this month's thread again. Apr 19, 2021 - Customer Service Representative in Plymouth, England, England. The Global Head of Customer Advocacy is responsible to lead a global team to deliver Razer's best-in-class customer and technical support services to our global gaming community. Company Description. Support Center » News » New downloads available at www.razersupport.com New downloads available at www.razersupport.com Posted By: Razer Customer Support On: 06 May 2011 04:12 AM Razer Blade Stealth 13 - 13.3" - Core i7 1065G7 - 16 GB RAM - 512 GB SSD. The best-selling MMO gaming mouse of all time, the Razer Naga, is evolving to take the MMO games of the next generation head-on. 24/7 Live Chat. 10 key roll-over anti-ghosting. Replacement case initiated Jul 26, laptop sent in Aug 7. Razer customer support is lacking to put it very nicely. The Razer Iskurs lumbar support is engineered to prop up your posture and take pressure off your back, so you can maintain a form that allows you to game on, and on, and on. Cons. Additionally, I messaged the feedback@razer email and received no further help. In case you didn't realize there was an alternative, the best phone number for Razer customer support is 888-697-2037. Besides calling, the next favorite option for customers looking for help is via support-us@razersupport.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Razer please let us know so we can share with other customers. Your question (required) Additional details. It … Reviews. I can sell these to our company as workstations, but if their service is shit, that is something i can not work with!!! You can call Razer Tools at (800) 873-0276 toll free number, write an email, fill out a contact form on their website www.buyrotorazer.com, or write a letter to Ideal Living, LLC, 1392 Sarah Place Ste B, Ontario, California, 91761, United States. Good place to work. Schedule: Monday to Saturday = 9:00AM – 10:00PM Sunday = 10:00AM – 6:00PM. United States. Currently having a Terrible Customer experience with Razer support I order a Razer Blade 15 advanced. Customer support initiated an advance return, but halfway in the process it was denied and I had to proceed with the classic repair process. Edit 2: It is now 08/29, almost another 2 weeks since the last update. I purchased a defective Razer Core X Chroma and have been trying to do SOMETHING about it. I went through most of the site and whenever I tried to get in touch, it constantly put me onto their USA returns section. Dear Razer customer service it is so nice of you to reply with your typical response , just to show to future customers that you care my case was closed by your customer service therefore you had the chance to treat your customers nice when they address an issue now it is late. I pre-ordered the Blade 15 Advanced 3070 as a guest without the issue and received the order confirmation email. Additionally, I messaged the feedback@razer email and received no further help. Payment Methods We Accept. BU/Function: Customer Advocacy. The software requires you to have a Razer ID to use. 2/08: I went to Razer to buy a new laptop and made my purchase. We Email iTunes Cards Internationally. My Razer Customer support experience. The next best way to talk to their customer support team , according to other Razer customers, is by calling their 855-872-5233 phone number for their Customer Service department. Contact Support. It would be nice to see a dutch customer support as well, now we have to contact Germany and by phone it works way faster then by email or contact from's. How do I get technical support for my product? By navigating to Settings > System > About Phone > Status > IMEI Information. Read: Comments [0] New Downloads and Spare Batteries! A refund will be provided for the amount paid for the returned product excluding any charges for the initial shipping of the product when it was purchased. PC. Contact Us. support@carddelivery.com. While 888-697-2037 is Razer's best toll-free number, there are 4 total ways to get in touch with them. Horrible Customer Service My Razer Core x Chroma main board died after 8 month. Otherwise send an email. While it is true that Razer needs to improve its customer service drastically, I have not used any Razer products to be able to comment on the complaints by several users. My Razer core was eventually repaired but came back with a big scratch on the case. Razer Blade Stealth 13 Ultrabook Gaming Laptop: Intel Core i7-1165G7 4 Core, NVIDIA GeForce GTX 1650 Ti Max-Q, 13.3" 1080p OLED Touch, 16GB RAM, 512GB SSD, CNC Aluminum, Chroma RGB, Thunderbolt 3. Get in on exclusive game deals, Silver rewards and more. Contact FortiCare Technical Support. Absolutely horrible company I … Had to wait a further 10 days for Razer to give me the appropriate shipping label. If you would like to share feedback with us about pricing, delivery or other customer service issues, please contact customer service directly. Thread. 9 Pasteur Ste 100. Razer support is available to help you with wide array of topics - technical or software issues, order status and general inquiries. Returns and Cancellations. Waited 3 business days to get a response asking me what my problem was. Razer mechanical switches. If the Product is still not functioning properly after making use of these resources, please contact Razer through support.razer.com or your authorized distributor or dealer.
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